Our Policies

Please read the following to understand our policies and procedures.

Booking Your Appointment

Read our services to choose the best therapy for your needs.
Please confirm that the date, time and service on your confirmation email is correct.
Add the session to your Google Calendar straight from the email.
A $50 or 50% non-refundable deposit is required upon booking to reserve your spot.

What are your wellness goals?

Please confirm that the date, time and service on your confirmation email is correct.
Add the session to your Google Calendar straight from the email.
Fill out your intake form as soon as you receive it.

How to have the best experience at Inner G

Your confirmation or 48-hour email reminder will allow you to reschedule or cancel your session
A 24-hour notice is required for Cancellations, 12-hour for Rescheduling. Please provide us an alternative time or date in order to count as a rescheduling.
Your non-refundable deposit will be added to your account as a store credit for future appointments if canceling within our guidelines.
Late Cancellations and Reschedules will forfeit your initial deposit. Find a replacement to avoid forfeit of deposit.
Contact our office as soon as you are aware of illness.

Rescheduling or Cancelling

How to have the best experience at Inner G

Day of Details

Your session time begins at the time of your appointment.
Arriving at the time of session or late will result in a shorter session than originally booked.
Please call/text if you are to be late. We may be able to accommodate a couple minutes past your end time.
No call or no show after 15 minutes past your session start time will result in full price payment and voided session.

Important Information

Masks are not required.
Please notify us if you'd prefer your therapist wear a mask.
Please notify us as soon as you feel symptoms or sickness: fever, cough, sore throat, feeling under the weather.

Important Information